RESALE SHOPPING TIPS
We want you to be comfortable when you shop at HOUSE to HOUSE. Let us know what you’re looking for, and we’ll be happy to help you any way we can. Or if you prefer to be left alone to browse at your own pace – as so many of our regulars do – that’s fine too.
We want you to feel like House to House is a place to come and unwind . . . therapy of a sort. And if you unwind so completely that you forget to buy something before you leave…that’s okay too, because we know you’ll be back!
But if you arrive at House to House on a mission and in the mood to spend some money, there are some things we think you should know
COME PREPARED TO SNAG THAT
PERFECT PIECE WHEN YOU FIND IT!
Our customers will tell you from experience that if you don’t buy it when you see it at House to House, it may very well be gone when you return. So, don’t let that perfect piece slip away while you go home to measure your space or grab a fabric swatch!
Come prepared. Know the size of the space you need to fill, the colors in, and the style of, the room you’re decorating. Hopefully you will have already shopped around and have a basis for comparison to help you judge whether you've actually found the fabulous buy you think you've found.
In other words, come prepared to know and take advantage of a deal when you see it.
ALL SALES ARE FINAL.
EXAMINE YOUR PURCHASE CLOSELY.
So, you're delighted with your find, and we're delighted you're delighted! But don't let your enthusiasm keep you from taking time to check your selection closely. It may be the right size and color, but all sales are final.
Don't be shy. Give your selection a thorough "once-over", and don't hesitate to ask for our help if you need it. We're happy to remove items from table tops and cushions from chairs and sofas.
We'll insert table leaves, pull sleepers out of sleeper sofas, turn pieces over for further inspection. . .anything to give you full access to the piece for purposes of making sure you're satisfied with your selection.
LEARN TO READ OUR TAGS
THEY'LL TELL YOU WHEN (OR WHETHER)
PRICE REDUCTIONS ARE DUE
One or more of the items you're considering purchasing may already be reduced by 20%, 40% or even 50%, but unless you can read our tags, you won’t know it. So, take a minute to learn how to read our tags so you can spot the very best of our bargains!
We price our consignment merchandise using COLORED tags.
Prices on colored tags are reduced by 20% (off the previous price) every 30 days. To learn whether an item is due for a markdown, check the “Date” on colored tags. If the item has been on the sales floor for 30, 60 or 90 days, it’s ready for one or more markdowns. For example, an item priced at $100 on January 5 would be reduced to $80 on February 5, to $64 on March 4 and $51.20 on April 5.
So, if you don't want to pay the tag price you can wait 30 days. If the item is still here when you return, you'll pay less. If it's gone ... and it often is ... then better luck next time.
By the way, except for our "Last Call" merchandise, you won't find reduced prices marked on consignment merchandise tags. In the event you’re mathematically impaired like the shop owner, we’ve set up CALCULATION STATIONS (with calculators) throughout the shop to help you calculate markdowns.
Or you can just ask us to calculate it for you. We keep a cheat sheet handy.
LAST CALL. Once an item has gone through its 3rd markdown (at 90 days) the item is moved to our "Last Call" area, and the consignor has the option to pick it up. At that point, the ticket is tagged as "Last Call" and the lowest price is reflected on the tag.
UNRETRIEVED SOLD MERCHANDISE
As amazing as it may seem, we do have customers who pay for items and don't pick them or show up months after their purchase surprised to find that the item or items they purchased are no longer in our shop.
In our business, space = sales. If your item is sitting in our shop - whether on the sales floor or in our "Sold" area - it is occupying space that we could otherwise use to display and sell merchandise.
While we prefer that items be removed within 48 business hours of purchase, we will do what we can (within reason) to work with you to extend that time. Some folks are waiting to close on the purchase of a home, for completion of remodeling, or for an apartment lease to begin. We will work with you under those circumstances to the extent we are able (i.e. space allows).
So, when you purchase an item in our Shop, give us a date by which you will remove it. If you do not remove it by that date, and do not contact us to make alternate arrangements, we will hold the item for 10 days from the date of your original scheduled pickup. You may retrieve your item during this time without charge.
After 10 days, we will return the item to the sales floor and price it for sale. Once we return the item to the sales floor, we will assess storage fees of $8 per day for furniture (irrespective of the original cost of the item) and $2 per day for home decor (irrespective of the original cost of the item).
You may retrieve your purchase after it has been returned to the sales floor IF IT HAS NOT BEEN SOLD by paying all accrued storage fees. If the item has been sold, there will be no refunds, credits or other accommodations.
If you do not remove your purchase within 40 days of the date of the original scheduled pickup, the merchandise will be considered abandoned, will become the property of the shop and will be sold - and proceeds retained by the Shop - to satisfy outstanding storage costs.
HOLDS ON MERCHANDISE
Sorry, but we do not hold merchandise prior to purchase . We will hold merchandise following purchase for a pre-established period of time.
DELIVERY
We do not offer merchandise delivery, but we can provide you the name of someone who will deliver it to your home for a reasonable price. We'll hook you up and let you make your own arrangements.
LAYAWAY
We offer layaway with a minimum purchase of $100. We require a 50% deposit and payment of the balance within 30 days. All layaways must be picked up at the time of final payment unless other arrangements are made. Merchandise not paid in full within 30 days will be returned to the sales floor and priced for sale.
FORMS OF PAYMENT
We accept Visa, Mastercard, good checks with proper ID, and cash. Consignors may convert any unpaid settlements to shop credit and apply those credits for shop purchases.
BECOME A CONSIGNOR!!
Each time you make a purchase at House to House, one of our consignors makes money. If you spend $10, our consignor makes $5. If you spend $100, our consignor will get a check for $50! Many consignors opt to take store credit in lieu of payment, so next time they purchase merchandise at House to House the sale of their old item will fund the purchase of their "new" item.
So look around your home, attic or garage and see what you no longer need or want. Then read our TIPS FOR CONSIGNORS, and familiarize yourself with WHAT WE ACCEPT FOR SALE to see if you or someone you know might benefit by becoming a House to House consignor!
HOUSE TO HOUSE FURNISHINGS CONSIGNMENT
PERIMETER SQUARE CENTER
10 HUNTINGTON RD, SUITE C-20
ATHENS, GA 30606
706-548-7800
OPEN 11 a.m. - 6 p.m. TUESDAY thru SATURDAY
CLOSED SUN & MON
